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Pool fence installation on Sydney’s
Northern Beaches & North Shore

Word Of Mouth Fencing
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Pool Gate Latch Repair & Adjustment

Glass gates are heavy. A 12mm thick glass pool gate weighs over 31kg. With that much weight hanging on a set of hinges there are bound to be occasional problems.

Word Of Mouth Pool Fencing offers a complete pool gate service and adjustment for those sticky gates.  We can provide quality replacement hinges quickly to get your pool gate back in compliance and keep the little ones safe.

If you are not sure if your pool gate is working properly, check out our easy guide to check your pool gate.

Sagging Gate Hinges

The most common problem is sagging at the hinges. If the gate sags, then the latch is less likely to work properly.

The hinges are usually just held in place on the glass by friction. Ie. plates held tightly together with screws. This is generally a simple fix. We take the hinges apart and “pack the voids” so that the gate is less likely to sag again.

Gate Hinge Springs Lose Tension

Another common problem is that the springs lose tension over time, either naturally or by being propped open. Propping your pool gate open is both illegal and not good for the hinges. Some hinges can be re-tensioned on site. Others require replacement.

Sagging Pool Gate Hinge Easy Repair

Thank you very much, Steve, for your prompt response to my pool gate issue. Your offer to come around within 24 hours and your efficient and informative assessment of the situation was most appreciated.

Hilary RichardsBilgola, June 2020

Salt Water, Gate Hinges and Corrosion

Hinges can also corrode and are generally no longer serviceable once this happens. This is very common on the Northern Beaches – ah the joy of living here…..

Living on Sydney beaches we also find a lot of in ground closers have been installed inside galvanised boxes without the use of an epoxy to keep water out. These boxes rust long before the mechanism needs replacing.

You can usually tell this is happening from an orange stain leaching from under the stainless steel cover plate. (Why galvanised boxes are supplied in the first place is beyond me!!??)

In these cases the boxes need to be removed from the ground/concrete/tiles and be replaced with a quality stainless steel box (the only ones we ever install), new mechanism and the epoxy to keep the water to a minimum.

Soft Close Hinges do Wear Out

Soft close hinges, whether they be the glass to glass style or the in ground “dorma” style, will also fail over time. Nothing lasts forever.

Most soft close hinges use a hydraulic system of one sort or another. These are generally not serviceable and require replacement, which we have a lot of experience with too.

If you have any doubts about your pool gate, get it serviced now.  Contact us for a free quote.

In Ground Closer Showing Signs of Rust
In Ground Gate Closer with Rusty Box

Articles

  • semi frameless glass gate Collaroy PlateauHow To Check Your Pool Gate for a Safe SummerDecember 1, 2020 - 10:21 am
  • How thick is my glass pool fenceWord Of Mouth Fencing 2018What Type of Glass do I need for my Pool FenceAugust 23, 2019 - 12:57 pm
  • Best Pool Safety Tips10 Pool Safety Tips for SummerJanuary 4, 2019 - 4:39 am

Our Google Reviews

Word of Mouth Fencing
Word of Mouth Fencing
5.0
powered by Google
Daniel Abrahams
Daniel Abrahams
02:10 10 Feb 22
Steve is a champ. Lovely guy and super-capable. Absolutely no hesitation in giving five stars. Thanks
Corey Brooks
Corey Brooks
02:10 08 Dec 21
Wonderful, compliant, brand new glass gate installation to replace an old, non-compliant pool gate. Excellent - highly... recommend these guys.read more
Kevin
Kevin
07:22 28 Nov 21
We had an issue with our pool gate not closing properly. Steve fixed the problem in no time flat. Experience sure... counted.read more
Gregg Johnston
Gregg Johnston
05:23 08 Oct 21
Steve was a great help, fitting us in to a busy schedule at short notice to repair some old pool gate hinges which he... had a supply of even though they had been discontinued. Prompt in all communications, clear and straightforward. A really good. Happy to recommend Steve to anyone.read more
Brett Holliday
Brett Holliday
05:30 12 Jul 21
I highly recommend Steve and Word of Mouth Fencing - he was particularly pleasant to deal with; professional and... reliable, and we are very happy with the finished product. We will likely re-landscape in the next few years which will necessitate the installation of another fence, and we won't hesitate to use Steve/WOM Fencing again for that job!read more
Peter Tompkins
Peter Tompkins
06:08 15 Apr 21
Friendly, efficient and experienced. Knew exactly how to fix my issue. No fuss.
Sophie Tompsett
Sophie Tompsett
10:24 11 Feb 21
Steve is awesome and I highly recommend him. He came to quote me for the installation of a new glass fence. he gave me... some wonderful advice and recommendations with regards to what we needed to do and also fixed a part of our current pool fence that was broken. He wouldn’t accept any money for the fence repair he did for us which was so very generous and kind of him. Highly recommend :)read more
NICK I
NICK I
23:42 31 Jan 21
I can't speak highly enough about the great service received from Steve and the team. All options were explained well,... arrival on the day was prompt, the site was left clean and tidy with no dust at all from the installation making it to the pool, and best of all the price was very competitive. Thanks WOMF!read more
Ewan Mclean
Ewan Mclean
00:18 05 Nov 20
Steve quite simply did a great job on our pool fencing. I can't recommend him highly enough; turned up on time , good... value, and apart from being a real professional in his work, he is a friendly guy who will do that bit extra if necessary. We would always use him for any fencing job.read more
Keith Bradbury
Keith Bradbury
03:55 24 Aug 20
A very good job, they sure went the extra distance, exceeded expectations thank you.Another new gate 12/4/2021 great... job Steve, thankyou once againread more
Mary Lumsden
Mary Lumsden
23:16 20 Jul 20
Friendly, professional service from Steve. Our pool gate is like new. Highly recommend 👍
Vanessa White
Vanessa White
23:10 26 Jun 20
Steve responded very quickly and did an amazing job fixing two gates. Highly recommended! Great service! Thank you!
Noah McLaren
Noah McLaren
03:15 02 Jun 20
Excellent service. Would definitely recommend to anyone seeking a pool fence repair.
Amy Black
Amy Black
00:38 19 May 20
I was really impressed with Steve and the team. His advice was fantastic and the service was fast, professional and of... great quality. Would recommend them. Thanks guys!read more
Sandra Littlewood
Sandra Littlewood
00:45 19 Mar 20
The service provided by Word of Mouth Fencing when we were installing pool fencing at our home in Turramurra was... excellent. When one of the pool gates required tweaking over a year after the fencing was installed they were there promptly and there was no charge to sort out the issue.I can definitely recommend themread more
James Dow
James Dow
05:44 09 Mar 20
Steve was terrific when replacing our pool gate with a quality solution that addressed problems we had with the... structure of the original mounting and we now have a working gate that works perfectly. I would thoroughly recommend Steve who is a honest, reliable person and turned up as promised on time every time.read more
dennis eagar
dennis eagar
01:09 05 Mar 20
Steve helped me out when other pool gate specialists wouldn't even return my calls. He provided excellent service, was... accommodating re times to do the work and was great value for money. I strongly recommend you use him.read more
Rob .
Rob .
12:11 22 Sep 19
Absolute pleasure to deal with. Steve did exactly what he said he would do, when he said he would do it. Honest and... reliable, and a fantastic job done, with no mess left. Also very reasonably priced.read more
Hamish stroud
Hamish stroud
04:41 15 May 19
We needed to make substantial changes to our existing pool fencing and wanted to keep the materials and look... consistent. After being told by other fencers it was impossible, Steve sourced matching extrusion, glass and fittings, then installed it all exactly as we requested. The work was done properly and the whole process was transparent and professional.read more
Lee .
Lee .
00:38 18 Feb 19
Perfect !! Above & beyond.Professional, courteous & cleaned up any mess, Quote was significantly less than others.... Understood the urgency of the fence being erected for Health reasons, made sure it happened, ASAP. They also undertook some work, that they would not normally do, due to safety needs for an elderly person. Thanks so much Steve & your team.. I would of given 10/5, but Google only rates to 5..read more
Victoria Whitaker
Victoria Whitaker
11:09 11 Jan 19
If all the trades we dealt with in building our pool Steve was by far the best. Super friendly and reliable. He even... popped in on a Sunday (asking first, of course) to measure up and ensure everything was good to go. He communicated well with us and the other tradies, flexible as to when we were ready. He just made it so easy. I have no hesitation in recommending him.read more
Nicki Washburn
Nicki Washburn
23:10 06 Nov 18
Steve from Word of Mouth Fencing was fantastic. Quick to measure, quick to quote and did the job to perfection and in a... time frame that suited us. Easily contactable to discuss options and was great with our dogs too.read more
Fiona Herbert
Fiona Herbert
00:39 06 Oct 18
Ours was a difficult build and Steve provided incredibly helpful advice on options and ideas to make it work. He... communicated clearly every step of the way, and was always punctual for appointments. His workmanship (and tidy site) have made our pool fence a positive feature.We had to call on his services again to repair the gate and a panel after a huge storm (we were happy – others lost their entire pool!). He was extremely responsive to ensure our pool fence was compliant again.We would highly recommend him for his workmanship, attention to details and reliability.read more
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