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Pool Fence FAQs

We answer lots of questions about glass pool fencing here.  If you have a question that isn’t covered, please send us a message.

What is the difference between Frameless and Semi-Frameless Pool Fencing?

Frameless glass pool fencing is only supported at the base by its mountings.  For details of different mounting styles, click here.

Semi-Frameless glass pool fencing means the glass is more supported, but ‘framing’ on either side usually in the form of posts.  For examples of semi frameless fencing click here.

How thick is the glass in pool fencing?

Pool fence glass needs to be very strong to stand up to accidental ‘crashes’.  Typically frameless glass is 12mm thick whilst semi-frameless glass can be thinner as it is more supported.

Pool safety gates can be constructed from 8mm or 10mm thick glass, depending on the size, location and support of the gate.  Read more about glass

What sort of glass is used in pool fencing?

Glass pool fencing is constructed from safety glass which is toughened glass.  Toughened glass is processed by controlled thermal or chemical treatments to increase its strength. Once a piece of glass is toughened, it cannot be cut or resized.  This means if holes are not correctly located for mounting, you will need to get a whole new piece of glass.

The process puts the outer surface of the glass into compression and the interior elements into tension.  This means that when the glass does break, it breaks into familiar small chunks, rather than the jagged chards of plate glass.

This is why you cannot ‘trim’ pieces of glass to fit your pool fence – each piece must be correctly designed and sized before ordering.

How do I keep my glass pool fence clean?

Surprisingly, glass pool fences are easy to keep clean, and don’t require a lot of work to maintain their beautiful clear looks.

To minimise temperature stress on the glass, it is best to hose the fence in the early morning, or late afternoon. Use a cloth or soft brush to remove any marks, or dirt, then hose off with clean water.

In salty areas (eg. on our beautiful Northern Beaches) it is best to hose the fence every few weeks (if it doesnt rain) to wash off any salt accumulation.

You can also squeegy dry the glass if you wish, however air dry is fine.

For particuarly tough marks, use a little dishwashing liquid in a bucket with a cloth, then rinse with clean water.

Where is the glass made?

Word of Mouth Fencing has used the same glass panel supplier for nine years.  We have found them to be reliable and cost effective.

The toughened glass for pool fencing is generally made in China, in typical and standard sizes.  It travels to Australia on four modes of transport, shaking out (literally) any weaker panels.

When a pool fence requires custom panels – either with cutouts, special widths or heights etc – these are cut from non-toughened glass here in Australia, and then toughened to ensure strength and compliance.

My pool gate wont close, what do I do?

Pool gates are required to latch automatically for safety.  If you gate no longer closes by itself, or fails to latch securely, you need to adjust it.  Occasionally you will need to repair or replace the hinges, and/or the latch.

Our fast pool gate service will address issues from sagging gates, hinges that have lost tension, and many other issues.

Can I install frameless glass on timber deck?

Yes.  How we install the fence or balustrade on a timber deck depends upon how the deck is constructed (or in construction). Typically we use surfacing mounting spigots with a trim ring to cover the attachment like this.Frameless glass on timber deck

Email Steve today with any questions about a consultation or quote for new pool fence.

Call Steve Now
Frameless glass fence on hill Cromer Heights

Custom design, stepped frameless glass pool fence. Polished round spigots core drilled into paving.  Ready for tiling and filling.

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Cromer Heights – Glass pool fence and frameless gate, with polished stainless steel top edge for balustrade to garden below.

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Our Google Reviews

Word of Mouth Fencing
Word of Mouth Fencing
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Ewan Mclean
Ewan Mclean
00:18 05 Nov 20
Steve quite simply did a great job on our pool fencing. I can't recommend him highly enough; turned up on time , good... value, and apart from being a real professional in his work, he is a friendly guy who will do that bit extra if necessary. We would always use him for any fencing job.read more
Keith Bradbury
Keith Bradbury
03:55 24 Aug 20
A very good job, they sure went the extra distance, exceeded expectations thank you
Mary Lumsden
Mary Lumsden
23:16 20 Jul 20
Friendly, professional service from Steve. Our pool gate is like new. Highly recommend 👍
Vanessa White
Vanessa White
23:10 26 Jun 20
Steve responded very quickly and did an amazing job fixing two gates. Highly recommended! Great service! Thank you!
Noah McLaren
Noah McLaren
03:15 02 Jun 20
Excellent service. Would definitely recommend to anyone seeking a pool fence repair.
Amy Black
Amy Black
00:38 19 May 20
I was really impressed with Steve and the team. His advice was fantastic and the service was fast, professional and of... great quality. Would recommend them. Thanks guys!read more
Sandra Littlewood
Sandra Littlewood
00:45 19 Mar 20
The service provided by Word of Mouth Fencing when we were installing pool fencing at our home in Turramurra was... excellent. When one of the pool gates required tweaking over a year after the fencing was installed they were there promptly and there was no charge to sort out the issue.I can definitely recommend themread more
James Dow
James Dow
05:44 09 Mar 20
Steve was terrific when replacing our pool gate with a quality solution that addressed problems we had with the... structure of the original mounting and we now have a working gate that works perfectly. I would thoroughly recommend Steve who is a honest, reliable person and turned up as promised on time every time.read more
dennis eagar
dennis eagar
01:09 05 Mar 20
Steve helped me out when other pool gate specialists wouldn't even return my calls. He provided excellent service, was... accommodating re times to do the work and was great value for money. I strongly recommend you use him.read more
Rob .
Rob .
12:11 22 Sep 19
Absolute pleasure to deal with. Steve did exactly what he said he would do, when he said he would do it. Honest and... reliable, and a fantastic job done, with no mess left. Also very reasonably priced.read more
Hamish stroud
Hamish stroud
04:41 15 May 19
We needed to make substantial changes to our existing pool fencing and wanted to keep the materials and look... consistent. After being told by other fencers it was impossible, Steve sourced matching extrusion, glass and fittings, then installed it all exactly as we requested. The work was done properly and the whole process was transparent and professional.read more
Lee .
Lee .
00:38 18 Feb 19
Perfect !! Above & beyond.Professional, courteous & cleaned up any mess, Quote was significantly less than others.... Understood the urgency of the fence being erected for Health reasons, made sure it happened, ASAP. They also undertook some work, that they would not normally do, due to safety needs for an elderly person. Thanks so much Steve & your team.. I would of given 10/5, but Google only rates to 5..read more
Victoria Whitaker
Victoria Whitaker
11:09 11 Jan 19
If all the trades we dealt with in building our pool Steve was by far the best. Super friendly and reliable. He even... popped in on a Sunday (asking first, of course) to measure up and ensure everything was good to go. He communicated well with us and the other tradies, flexible as to when we were ready. He just made it so easy. I have no hesitation in recommending him.read more
Nicki Washburn
Nicki Washburn
23:10 06 Nov 18
Steve from Word of Mouth Fencing was fantastic. Quick to measure, quick to quote and did the job to perfection and in a... time frame that suited us. Easily contactable to discuss options and was great with our dogs too.read more
Fiona Herbert
Fiona Herbert
00:39 06 Oct 18
Ours was a difficult build and Steve provided incredibly helpful advice on options and ideas to make it work. He... communicated clearly every step of the way, and was always punctual for appointments. His workmanship (and tidy site) have made our pool fence a positive feature. We had to call on his services again to repair the gate and a panel after a huge storm (we were happy – others lost their entire pool!). He was extremely responsive to ensure our pool fence was compliant again. We would highly recommend him for his workmanship, attention to details and reliability.read more
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Shame I’m working 😎 Shame I’m working 😎
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Replaced old spring hinges for a @polaris_hinge se Replaced old spring hinges for a @polaris_hinge setup. Very happy customer. #framelessglasspoolfence
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Nice day for it. New series of @polaris_hinge fitt Nice day for it. New series of @polaris_hinge fitted today for the first time. Two sets on same job. Happy with the result. And have to say thank you to Polaris for taking a lot of the plastic out of their packaging 👍🏻. Good step forward IMO
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Pool Fencing Problem?

Call Steve 0414 347 345

Word Of Mouth Fencing

Word Of Mouth Fencing Pty Ltd
ABN 83 075 854 278
Lic # 186004C

10/45 Bassett St
Mona Vale NSW 2103

0414 347 345
steve@womfencing.com.au
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